Austin Burgard

• Re-architected the customer-facing widget platform from client-rendered to SSR, taking Lighthouse scores from all-red to 95–100 across SEO, performance, and accessibility and LCP under 0.5s. Pattern is now the standard for every widget RealWork ships and is deployed across all customer sites. Built on a Preact/Vite monorepo with a server-rendered hydration pipeline and S3 + GitHub Actions deployment.
• Launched the Pulse Dashboard greenfield from spec to GA — now the primary demo surface in sales calls for the company's new AI voice-calling product. Live with 273 paying contractor accounts, 750 users, and ~205K reviews processed in 90 days (peak 28K/day). Owned the full vertical: data model, evaluation pipeline, alert triage view, and a context sidesheet that collapsed a 4–5 screen workflow into one. Extended with an OpenAI-powered Feedback Themes pipeline surfacing sentiment and trending issues from review streams.
• Solo-delivered the Local Visibility marketing platform — originally scoped as a 2-engineer project — powering an outbound campaign to 2,598 targeted businesses. Built a self-healing resumable Lambda ETL (BigQuery → S3) with cursor-based recovery, EventBridge orchestration, an API layer with month-rollover fallback, and a React 19 SPA with interactive Google Maps and HubSpot lead capture.
• Established the request-scoped DB routing pattern now used across every service on the platform by authoring the Data Core Routes RFC and leading the end-to-end buildout. Pattern enables Parse-to-API accessor migration and per-test DB isolation across the engineering org.

• Primary contributor to the component manifest code-generation system in spectral (Prismatic's open-source TypeScript SDK) — built the CLI tooling, EJS templates, and integration conversion layer that auto-generates fully typed packages (actions, triggers, data sources, connections) from component definitions, with validation rules and CI/CD publishing.
• Shipped end-to-end internationalization across the SDK ecosystem — built a GraphQL-powered translation-extraction CLI command in prism (with stack-based flow traversal) and delivered the dynamic i18n runtime across the embedded SDK and shared type packages.

• Adopted React Query app-wide and migrated the build system from Webpack to Vite, retiring bespoke caching infrastructure, cutting bug surface area around stale data, and establishing Vite as the standard for downstream apps.

• Built the Cypress E2E suite from scratch for parent and guide products; led the TypeScript migration and design-system rollout.

• Cut critical-endpoint API latency 4.5s → 3.4s (24%) via query optimization and caching; reduced full Cypress run time 45min → 30min (33%) and stood up Grafana K6 load testing across core APIs.

Anti-engagement reading tracker (flip phone face-down to start a session). Solo build, React Native + Expo, local-first SQLite, accelerometer-based detection state machine, weighted multi-source book search (Hardcover GraphQL primary, Google Books fallback). 4.02% page-view → install conversion from 939 impressions and 84 product page views.

Mental-health crisis app that automates the ask for help. Solo build. Three-level check-in with consent-gated peer notifications and auto-escalation; end-to-end encrypted notes (NaCl secretbox / XSalsa20-Poly1305, device-only keys). React Native + Expo + Supabase, 12 Deno edge functions, Postgres with RLS.